Thanks to her relentless efforts, Duong Le Quyen has turned from a poor person to a famous female billionaire in China.
As the daughter of a poor family, only finished primary school, Duong Le Quyen (SN 1978) rose to become the CEO of the Haidilao hot pot restaurant chain and entered the list of the richest billionaires in China. Here are 3 principles that she has applied and achieved great success in her career.
1. CHOOSE THE RIGHT DIRECTION, FOLLOW THE STRATEGY
Before Duong Le Quyen were two older brothers, but both failed in business, making the family economy even more difficult. Therefore, she soon dropped out of school to earn money to support her parents. In any era, making a living in society is not easy. For Duong Le Quyen, it was many times more difficult because she had just finished primary school, had no qualifications, no qualifications and no skills.
Her first job was as a waitress at a restaurant with a very low salary. Waiter is a job that does not need qualifications and skills, it is just a simple manual labor job.
Although only a waiter, Duong Le Quyen has great ambitions. She is very smart, agile, skillful, so she rarely makes mistakes at work. Thanks to her constant efforts, she achieved certain successes. She is loved by the restaurant owner and has high expectations. At that time, the waiter’s salary was only about 80 yuan / month (about 275 thousand dong), and she received up to 120 yuan / month (413 thousand dong).
At that time, Duong Le Quyen worked enthusiastically with the desire to help her family pay off the debt. She is young and does not have many plans for the future. She couldn’t have imagined that this humble job would allow her to meet someone who would change her life.
Here, she met Truong Dung – the owner of a hot pot restaurant called Haidilao. At that time, Truong Dung often went to restaurants to enjoy food. Seeing Duong Le Quyen working hard, agile and hard working, he was especially impressed. At this time, he is preparing to expand his business and has a need to recruit personnel.
Truong Dung proposed to Duong Le Quyen: “Do you want to work at my hot pot restaurant? I will pay you higher salary than this restaurant”. Unexpectedly, his invitation was declined. Duong Le Quyen shared that she has worked here for a long time, the boss also treats her very well, so she will not quit.
But after a while, the restaurant where she worked closed, Duong Le Quyen lost her job. She then remembered Truong Dung’s words in the past and looked up to him. Her appearance made Truong Dung very happy. Because she has many years of experience in the profession, she was accepted to work immediately, without going through the probationary process. Duong Le Quyen became one of the first employees of the Haidilao hotpot chain.
After a period of development, Haidilao became famous for its quality and professional service process. Haidilao expanded from 4 to 20 goals. Truong Dung is a person with high responsibility at work. He always told Duong Le Quyen and other employees to make a habit of keeping a diary. They have to write down their good points and bad points in a small notebook to improve themselves every day.
Seeing the potential of Duong Le Quyen, Truong Dung always encourages her to study hard every day through work experience and books. Although he is strict, he is also a person of gratitude, always supporting employees in difficult times. Once, Duong Le Quyen urgently needed 800 yuan (about 2.8 million dong) to pay her family’s debt, he advanced her money. Then he didn’t ask her to return it.
Duong Le Quyen is smart, capable and hardworking, but she is not an iron person. There were many times when she fell into fatigue and pressure. She once called her boss to resign: “Mr. Dung, I can’t do it anymore, so I want to resign.”
Truong Dung on the other end of the line comforted: “Work is not good, you just keep calm and try harder. Quitting is not a good plan” . With the encouragement of her boss, she persevered to the end and gave direction to her life.
Therefore, in the workplace, the words of leaders are very important, which can affect the careers and lives of employees. Duong Le Quyen is a lucky person because she met Truong Dung – a boss with a heart and a vision.
2. SOLID PRESSURE RESISTANCE, READY TO CARE IN DORRY TIME
1988 was a big turning point in Duong Le Quyen’s life. Under the mandate of Truong Dung, she went to Xi’an to build a restaurant in the Haidilao hot pot chain. Coming to a new city, she encountered many difficulties in operating and managing. Duong Le Quyen has to do everything to attract customers: Renting space, distributing leaflets, pasting ads, etc.
Advertisements all over the street accidentally broke the law, and Duong Le Quyen’s shop had its business license confiscated. In the face of a critical situation, she went directly to the city management board, without crying, but frankly presented the top of the story. She got her license back without spending a dime.
“Don’t panic at important times”, that is the working principle that Duong Le Quyen has drawn.
Another time, there were 3 drunk male customers who caused trouble in the restaurant, even assaulting 2 female waitresses. Some male employees intervened, and they called more than 60 tall, fierce men to come and threaten: “If we don’t give 50,000 yuan (about 172 million VND), we will destroy the store.”
Everyone was scared, but Duong Le Quyen appeared calm and fearless. She stepped forward, calling the leader to speak. More than 60 men were shocked by her majesty. They dared not do anything until the police arrived. Can’t believe a girl less than 1.60m tall dares to confront a muscular man, calmly solve everything first without losing.
Later, when recalling the old story, Duong Le Quyen shared: “At that time, I also forgot my fear, I just felt that I had to keep the store at all costs and not let them destroy it.”
As a service industry, Haidilao has experienced many challenges and obstacles in the shipping process. But in any situation, Duong Le Quyen always calmly moves forward. It was her extraordinary courage that helped her position rise higher and higher.
3. NEVER STOP LEARNING, Striving for DEVELOPMENT
When she first worked at Haidilao, Duong Le Quyen was under a lot of pressure. Not only the pressure in daily hard work, she is often forced to study seriously by her boss Truong Dung. Although she only finished primary school, Truong Dung soon saw her talent and will, so she planned to train her to become his right-hand man.
At first, Duong Le Quyen disagreed because the work was too tiring. She felt unable to concentrate on her studies. But the boss calmly explained: “You can’t succeed if you are not determined to study. You are young, you can learn many things.”
Under the encouragement and encouragement of Truong Dung, Truong Le Quyen bought books to study. Thanks to hard training every day, she expands her skills a lot. In addition to reading books, to keep up with the technology era, she also learns computer skills.
At first, she just bought a keyboard to learn to type. Later, when she saved a lot of money, Duong Le Quyen bought a computer and signed up for many training courses. Thanks to that, when Haidilao connected the computer system, she quickly adapted to the job.
Even when becoming a leader, Duong Le Quyen still does not stop learning every day. She understands the principle “If you don’t advance, you will be left behind” , so she always maintains her passion for learning. In addition to expertise, she also took the driving test and learned many other soft skills.
There is a saying that goes like this: “The difference between you and others depends on how you spend your time, not on your work”. Truong Le Quyen has learned from her own experience: After leaving work, everyone will go shopping and enjoy life, while she is diligently studying at home.
2012 marked a breakthrough in Duong Le Quyen’s career. She is tasked with managing the operations of all Haidilao stores. This is also the time when Haidilao started opening more facilities abroad. During the development process in the US, Singapore, etc., she is the one who directly negotiates to choose locations for all stores.
Duong Le Quyen is now the CEO of Haidilao. She turned her life into an inspirational story. Her method of success needs to be replicated for more people to know. “Choosing the right person, being responsible and constantly learning” are 3 simple factors that determine our career and life.